Refund policy

Refund & Return Policy

Thank you for shopping with The Fight Is Fixed® DBA C2:15 Boutique. We appreciate your support and are committed to providing quality wellness products, apparel, and accessories designed with purpose and care.

Due to the nature of our products, all sales are final unless otherwise stated below.

Herbal Wellness Blends & Body Products

For safety, hygiene, and quality assurance reasons, we do not accept returns, exchanges, or refunds on any herbal wellness blends, teas, herbs, oils, salves, body butters, wellness products, or consumable items once an order has been processed or shipped.

This policy helps us protect the integrity and safety of all products offered to our customers.

If your item arrives damaged, incorrect, or defective, you must contact us within 3 business days of delivery at:
info@c215boutique.com

Please include:
• Your full name
• Order number
• Photos of the item and packaging
• A brief description of the issue

Approved issues may qualify for a replacement, store credit, or refund at our discretion.

Apparel & Accessories

Eligible apparel and accessory items may qualify for exchange only if:
• The item is unworn and unused
• Tags are attached
• The item is returned within 7 days of delivery
• The item is free from odors, stains, damage, or alterations

Customers are responsible for return shipping costs unless the error was made by C2:15 Boutique.

Items marked as:
• Final Sale
• Limited Edition
• Clearance
• Custom or Personalized

are not eligible for return or exchange.

Shipping Issues

The Fight Is Fixed® DBA C2:15 Boutique is not responsible for:
• Delays caused by shipping carriers
• Incorrect addresses entered by customers
• Lost or stolen packages marked as delivered

Please ensure your shipping information is accurate before placing your order.

If a package is returned due to an incorrect address, additional shipping fees may apply to resend the package.

Order Cancellations

Orders cannot be canceled once they have been processed or prepared for shipment.

Health Disclaimer

Our wellness products are crafted for educational and wellness support purposes only and are not intended as medical treatment or medical advice.

Results may vary. These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare provider before beginning any herbal supplement regimen.

Contact Information

For questions regarding your order, please contact:

The Fight Is Fixed® DBA C2:15 Boutique

Rooted in resilience. Crafted for wellness. Inspired by the unwavering belief that victory begins within.

Rooted in Colossians 2:15.

The Fight Is Fixed® is a Registered Trademark.